tag:status.apideck.com,2005:/historyApideck Status - Incident History2024-03-29T06:24:00+01:00Apidecktag:status.apideck.com,2005:Incident/196664952024-01-11T14:01:15+01:002024-01-11T14:01:15+01:00Scheduled maintenance<p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>14:01</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>13:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>12:09</var> CET</small><br><strong>Scheduled</strong> - We will be performing scheduled maintenance on our Admin platform on January 11th, at 13:00. <br />The maintenance is expected to take approximately one hour. During this time, the Admin may be temporarily unavailable.<br /><br />We apologise for any inconvenience this may cause and assure you that we are doing everything in our power to minimise the impact of the maintenance.<br /><br />The maintenance is important to ensure the continued stability and performance of the Apideck Admin platform. If you have any concerns or questions, please contact our support team.<br /><br />Updates will be posted on this page, so please check back for the latest information.</p>tag:status.apideck.com,2005:Incident/192263092023-11-28T12:00:28+01:002023-11-28T12:00:29+01:00Planned Maintenance<p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>12:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>11:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>27</var>, <var data-var='time'>14:45</var> CET</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Nov <var data-var='date'>27</var>, <var data-var='time'>14:42</var> CET</small><br><strong>Scheduled</strong> - We will be performing scheduled maintenance on our Admin platform on November 28th, at 11:00am. The maintenance is expected to take approximately one hour. During this time, the Admin may be temporarily unavailable.<br /><br />We apologize for any inconvenience this may cause and assure you that we are doing everything in our power to minimize the impact of the maintenance.<br /><br />The maintenance is important to ensure the continued stability and performance of the Apideck Admin platform. If you have any concerns or questions, please contact our support team.<br /><br />Updates will be posted on this page, so please check back for the latest information.</p>tag:status.apideck.com,2005:Incident/186224382023-09-27T17:50:38+02:002023-09-27T17:50:38+02:00Sign-up issue<p><small>Sep <var data-var='date'>27</var>, <var data-var='time'>17:50</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>27</var>, <var data-var='time'>16:22</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating issues with the sign-up of the Web application.</p>tag:status.apideck.com,2005:Incident/185952612023-09-25T07:53:09+02:002023-09-25T07:53:09+02:00Ecosystem downtime<p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>07:53</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>07:52</var> CEST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>00:30</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.apideck.com,2005:Incident/185464402023-09-20T17:16:08+02:002023-09-20T17:16:08+02:00Planned maintenance<p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>17:16</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>13:49</var> CEST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>13:46</var> CEST</small><br><strong>Update</strong> - Update: The Apideck management tool is back available. The Ecosystem marketplaces will accept register requests.<br /><br />We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>10:16</var> CEST</small><br><strong>Update</strong> - Update: As part of the planned maintenance, the Apideck management tool will be temporarily unavailable and show a maintenance page. The Ecosystem marketplaces will remain online but it will not be possible to register requests.<br /><br />This will be temporary and not for the full maintenance period. <br /><br />We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>09:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>16:51</var> CEST</small><br><strong>Scheduled</strong> - We will be performing a follow-up scheduled maintenance on our Apideck platform on Wednesday, September 20th. The maintenance is expected to take approximately 3-9 hours.<br /><br />During the maintenance, there will be periods that the Apideck management tool will be temporarily unavailable and show a maintenance page. In the same period, the Ecosystem marketplaces will remain online but it will not be possible to register requests. <br /><br />We apologize for any inconvenience this may cause and assure you that we strive to minimize the impact and duration of the maintenance.<br /><br />Updates will be posted on this page as we progress with the maintenance and disable access to certain components, so please check back for the latest information.</p>tag:status.apideck.com,2005:Incident/185433502023-09-19T16:46:09+02:002023-09-19T16:46:09+02:00Planned maintenance<p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>16:46</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>15:30</var> CEST</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.<br /><br />As part of the last stage of the maintenance, the Ecosystem marketplaces will remain online but it will not be possible to register requests. The Apideck management tool will be temporarily unavailable and show a maintenance page.<br /><br />We apologize for any inconvenience this may cause and assure you that we strive to minimize the duration of the maintenance.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>10:30</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>10:16</var> CEST</small><br><strong>Scheduled</strong> - We will be performing scheduled maintenance on our Apideck platform on Tuesday, September 19th. The maintenance is expected to take approximately 3-6 hours. We do not expect any downtime and all systems should remain operational.<br /><br />The maintenance is important to ensure the continued stability and performance of the Apideck platform. If you have any concerns or questions, please contact our support team.<br /><br />Updates will be posted on this page, so please check back for the latest information.</p>tag:status.apideck.com,2005:Incident/185330262023-09-18T10:30:00+02:002023-09-18T11:00:21+02:00Degradation of Ecosystem<p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>10:30</var> CEST</small><br><strong>Resolved</strong> - There was a degradation of the Ecosystems, not loading all the website elements.<br />The issue has been resolved.</p>tag:status.apideck.com,2005:Incident/185330112023-09-18T10:30:00+02:002023-09-18T10:58:43+02:00Degradation of Unify Admin<p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>10:30</var> CEST</small><br><strong>Resolved</strong> - There was a degradation of the Unify Admin, not loading all the configuration.<br />The issue has been resolved.</p>tag:status.apideck.com,2005:Incident/182942822023-08-28T17:34:58+02:002023-08-28T17:34:58+02:00Delivery issues for webhooks<p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>17:34</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>17:16</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the webhook delivery.</p><p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>16:33</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.apideck.com,2005:Incident/182188852023-08-22T13:59:39+02:002023-08-22T13:59:39+02:00Planned maintenance for the login<p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>13:59</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>10:30</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>10:27</var> CEST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.apideck.com,2005:Incident/180180892023-08-01T13:10:44+02:002023-08-01T13:10:44+02:00Delivery issues for virtual webhooks<p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>13:10</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>09:59</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.apideck.com,2005:Incident/178904332023-07-18T18:49:47+02:002023-07-18T18:49:47+02:00Unify API - 502 Bad gateway response<p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>18:49</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>18:29</var> CEST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>17:46</var> CEST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>17:46</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue, where the API returns a 502 Bad gateway response.</p>tag:status.apideck.com,2005:Incident/165730162023-03-20T10:30:04+01:002023-03-20T11:12:42+01:00Vault misconfiguration<p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>10:30</var> CET</small><br><strong>Resolved</strong> - We experienced a misconfiguration error during Vault configuration that caused an issue for a small number of integrations. The issue has been identified and resolved.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>10:00</var> CET</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.apideck.com,2005:Incident/165001572023-03-14T22:32:31+01:002023-03-14T22:32:32+01:00HTTP logs temporary unavailable<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>22:32</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>22:12</var> CET</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.apideck.com,2005:Incident/159515322023-01-27T15:58:13+01:002023-01-27T15:58:13+01:00Planned maintenance<p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>15:58</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>14:21</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>14:18</var> CET</small><br><strong>Scheduled</strong> - We will be performing scheduled maintenance on our Apideck platform on Friday, January 27th. The maintenance is expected to take approximately 3-6 hours. During this time, the Ecosystem marketplaces will remain online but for a limited period it will not be possible to register requests. The management tool may be temporarily unavailable.<br /><br />We apologise for any inconvenience this may cause and assure you that we are doing everything in our power to minimise the impact of the maintenance.<br /><br />The maintenance is important to ensure the continued stability and performance of the Apideck platform. If you have any concerns or questions, please contact our support team.<br /><br />Updates will be posted on this page, so please check back for the latest information.</p>tag:status.apideck.com,2005:Incident/159328042023-01-27T15:00:34+01:002023-01-27T14:02:40+01:00Planned maintenance<p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>15:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>08:31</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>16:01</var> CET</small><br><strong>Scheduled</strong> - We will be performing scheduled maintenance on our Apideck platform on Friday, January 27th. The maintenance is expected to take approximately 3-6 hours. During this time, the Ecosystem marketplaces will remain online but for a limited period it will not be possible to register requests. The management tool may be temporarily unavailable.<br /><br />We apologise for any inconvenience this may cause and assure you that we are doing everything in our power to minimise the impact of the maintenance.<br /><br />The maintenance is important to ensure the continued stability and performance of the Apideck platform. If you have any concerns or questions, please contact our support team.<br /><br />Updates will be posted on this page, so please check back for the latest information.</p>tag:status.apideck.com,2005:Incident/158181182023-01-16T02:21:09+01:002023-01-16T02:21:09+01:00Planned Maintenance<p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>02:21</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>20:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>12:44</var> CET</small><br><strong>Scheduled</strong> - We will be performing scheduled maintenance on our Apideck platform on Sunday, January 15th. The maintenance is expected to take approximately 4-6 hours. During this time, the Ecosystem marketplaces will remain online but it will not be possible to register requests. The management tool may be temporarily unavailable.<br /><br />We apologize for any inconvenience this may cause and assure you that we are doing everything in our power to minimize the impact of the maintenance.<br /><br />The maintenance is important to ensure the continued stability and performance of the Apideck platform. If you have any concerns or questions, please contact our support team.<br /><br />Updates will be posted on this page, so please check back for the latest information.</p>tag:status.apideck.com,2005:Incident/146538962022-12-08T12:11:33+01:002022-12-08T12:11:33+01:00Platform API maintenance<p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>12:11</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>11:11</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>11:05</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.apideck.com,2005:Incident/127052202022-11-04T01:56:47+01:002022-11-04T01:56:47+01:00Deploy Virtual Webhooks<p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>01:56</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>01:53</var> CET</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>23:30</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>13:34</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.apideck.com,2005:Incident/126954162022-11-02T16:16:27+01:002022-11-02T16:16:27+01:00HTTP logs temporary unavailable<p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>16:16</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>16:05</var> CET</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>16:04</var> CET</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>16:04</var> CET</small><br><strong>Investigating</strong> - The HTTP logs in the administration interface do not return any logs.</p>tag:status.apideck.com,2005:Incident/119565002022-10-13T15:35:01+02:002022-10-13T15:47:34+02:00Unified APIs & Vault Downtime<p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>15:35</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>15:32</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>15:30</var> CEST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>15:29</var> CEST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>15:19</var> CEST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>15:09</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.apideck.com,2005:Incident/108836152022-08-24T01:34:58+02:002022-08-24T01:34:58+02:00Upgrade Systems<p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>01:34</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>01:17</var> CEST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>00:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>15:51</var> CEST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.apideck.com,2005:Incident/95934052022-03-21T21:12:21+01:002022-03-21T21:12:21+01:00Login issues<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>21:12</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>12:14</var> CET</small><br><strong>Investigating</strong> - Some users are currently not able to access their accounts.</p>tag:status.apideck.com,2005:Incident/95177352022-03-11T20:06:09+01:002022-03-11T20:06:09+01:00Upgrade systems<p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>20:06</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>18:30</var> CET</small><br><strong>Update</strong> - Listing pages for ecosystems are currently not loading. The team is looking to resolve the issues asap.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>15:46</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>15:33</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.apideck.com,2005:Incident/95065302022-03-10T11:15:46+01:002022-03-10T11:34:23+01:00Upgrade systems<p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>11:15</var> CET</small><br><strong>Completed</strong> - Has been delayed and will be executed on a later time frame</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>10:43</var> CET</small><br><strong>Update</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>09:50</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>09:50</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>09:17</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>08:55</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>