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Logs","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We're currently investigating a report issue where the log view in the admin is displaying an incomplete result set.","created_at":"2025-09-01T21:41:08.006+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-01T21:41:08.006+02:00","display_at":"2025-09-01T21:41:08.006+02:00","deliver_notifications":true,"tweet_id":null,"id":"jxq0p55n8znd","incident_id":"1r4h0ydyy2y5","custom_tweet":null,"affected_components":[{"code":"b7xw0qkfqdb8","name":"Unify - Logs","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":"## Request Logging Service - Resolved\n\n**Incident Period:** August 28, 2025, 2:00 PM GMT\\+2 to September 2, 2025, 12:30 AM GMT\\+2\n\n## Impact Summary\n\nDuring this period, logging of incoming API requests to Unify was intermittent. While downstream connector requests \\(calls made to third-party services on your behalf\\) continued to be logged normally, some primary API requests made directly to Unify endpoints were not captured in our logging system.\n\n## What Was Affected\n\n* **Intermittent logging** of incoming requests to Unify API endpoints \\(e.g., `/crm/contacts`, `/accounting/invoices`\\)\n* Request logs available through the Unify dashboard and API may show incomplete request history for this period\n* Downstream connector activity \\(requests to Salesforce, HubSpot, Xero, etc.\\) remained fully logged throughout\n\n## What Was NOT Affected\n\n* **API functionality** - All API requests continued to process normally\n* **Downstream connector logging** - Complete visibility into third-party service interactions was maintained\n* **Service reliability** - No impact on API performance or availability\n* **Billing accuracy** - Usage tracking and billing calculations were unaffected\n\n## Resolution\n\nThe issue has been fully resolved as of approximately midnight September 2, 2025. All request logging is now functioning normally, with complete visibility into both incoming API requests and downstream connector activity.\n\n## Next Steps\n\nIf you require historical request data from the affected period, please contact our support team at [support@apideck.com](mailto:support@apideck.com).","postmortem_body_last_updated_at":"2025-09-02T09:58:45.088+02:00","postmortem_ignored":false,"postmortem_published_at":"2025-09-02T09:58:45.088+02:00","postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Logs","created_at":"2021-06-03T18:14:35.885+02:00","updated_at":"2025-11-27T13:30:32.852+01:00","position":6,"description":"The log service aggregates all API traffic of the Vault, Proxy, and Unify APIs.","showcase":true,"start_date":"2021-06-03T00:00:00.000+02:00","id":"b7xw0qkfqdb8","page_id":"ztpcj82k53ny","group_id":"8lpkhwc8h6nv"}]},{"name":"AWS Dependency Migration","status":"completed","created_at":"2025-08-18T11:38:12.364+02:00","updated_at":"2025-08-19T10:00:21.695+02:00","monitoring_at":null,"resolved_at":"2025-08-19T10:00:21.648+02:00","impact":"maintenance","shortlink":"https://stspg.io/7gxt91txjh3d","scheduled_for":"2025-08-19T09:00:00.000+02:00","scheduled_until":"2025-08-19T10:00:00.000+02:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2025-08-19T08:00:21.533+02:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2025-08-18T11:38:12.348+02:00","reminder_intervals":null,"id":"kyr7yz2v7pj5","page_id":"ztpcj82k53ny","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2025-08-19T10:00:21.648+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-08-19T10:00:21.648+02:00","display_at":"2025-08-19T10:00:21.648+02:00","deliver_notifications":true,"tweet_id":null,"id":"0y89rwy8179z","incident_id":"kyr7yz2v7pj5","custom_tweet":null,"affected_components":[{"code":"00nr61b1bn5f","name":"Ecosystems","old_status":"under_maintenance","new_status":"operational"},{"code":"md178tz9m482","name":"Web application","old_status":"under_maintenance","new_status":"operational"},{"code":"b0wzh15yx7g0","name":"Unify - Unify API","old_status":"under_maintenance","new_status":"operational"},{"code":"x6lbrj7vnh9f","name":"Unify - Proxy API","old_status":"under_maintenance","new_status":"operational"},{"code":"tq4j9nkbg4hd","name":"Unify - Vault API","old_status":"under_maintenance","new_status":"operational"},{"code":"fm6ps26j43x7","name":"Unify - File Storage API","old_status":"under_maintenance","new_status":"operational"},{"code":"24r5llc8tmby","name":"Unify - Webhooks","old_status":"under_maintenance","new_status":"operational"},{"code":"b7xw0qkfqdb8","name":"Unify - Logs","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. 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We will provide updates as necessary.","created_at":"2025-05-27T10:20:24.915+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-27T10:20:24.915+02:00","display_at":"2025-05-27T10:20:24.915+02:00","deliver_notifications":true,"tweet_id":null,"id":"gbxqt2czhm9z","incident_id":"91r7b404g23r","custom_tweet":null,"affected_components":[{"code":"b7xw0qkfqdb8","name":"Unify - Logs","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2025-05-27T09:20:21.475+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-27T09:20:21.475+02:00","display_at":"2025-05-27T09:20:21.475+02:00","deliver_notifications":true,"tweet_id":null,"id":"hn8p275f6nq2","incident_id":"91r7b404g23r","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will perform scheduled maintenance to improve the performance and scalability of our logging infrastructure. No downtime is expected, and all services will remain available throughout the maintenance window.\n\nImpact:\nMinimal impact expected. You may notice slight delays in log access or search during the maintenance.","created_at":"2025-05-21T10:32:22.569+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-21T10:32:22.569+02:00","display_at":"2025-05-21T10:32:22.569+02:00","deliver_notifications":true,"tweet_id":null,"id":"fcjq8lrb4yhh","incident_id":"91r7b404g23r","custom_tweet":null,"affected_components":[{"code":"b7xw0qkfqdb8","name":"Unify - Logs","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Logs","created_at":"2021-06-03T18:14:35.885+02:00","updated_at":"2025-11-27T13:30:32.852+01:00","position":6,"description":"The log service aggregates all API traffic of the Vault, Proxy, and Unify APIs.","showcase":true,"start_date":"2021-06-03T00:00:00.000+02:00","id":"b7xw0qkfqdb8","page_id":"ztpcj82k53ny","group_id":"8lpkhwc8h6nv"}]}]
}